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Last Updated: December 2025 | Tech Guardian LLC
By using Tech Guardian LLC services — including in-store repairs, online booking, or any digital services — you agree to the Tech Guardian terms and conditions outlined below. Please read carefully before submitting any device for service.
At Tech Guardian LLC, your trust is the most important part of every repair. We collect only what's necessary to provide service, and we never sell, rent, or share your data — period.
We collect details like your name, email, phone number, and repair information. Payment data is handled by secure third-party processors (Square, PayPal, etc.) — we don't store credit card details.
We may collect diagnostic data during evaluation and repair, such as device model, serial number, IMEI, software version, and application settings. This data is used strictly to perform the repair or service and is never sold or shared without your consent.
We use your data only to diagnose, repair, and return your device. Occasionally, we'll contact you for repair updates or optional service offers. Your data is protected and never sold or shared.
All customer data is encrypted and stored securely. No personal info is ever copied, transferred, or stored unnecessarily.
Our website uses basic analytics (Google Search Console, RankMath SEO) to improve performance — no invasive tracking or ad cookies.
To access, correct, or delete your data, email us at admin@guardianrevives.com or call 816-583-0100.
Tech Guardian LLC offers diagnostics, repairs (phones, laptops, consoles, boards), and Digital Threat Intelligence services including audits, vulnerability detection, and data protection consulting.
Customers are responsible for providing correct device passcodes and backing up all data before service. Deposits are non-refundable if work begins or parts are ordered.
All diagnostics are free unless stated otherwise. No work will be performed without customer approval. Estimates may change if additional damage is found during repair — we'll contact you before proceeding.
If a repair is declined after diagnostic acceptance and work has been started, a labor fee of 15% of the quoted repair total will apply to cover time and expertise used to assess the issue and prepare the solution.
If the customer agrees to proceed with an attempted repair, a diagnostic and labor fee will be assessed and charged based on:
• The time spent diagnosing and working on the device
• Any specialized handling, storage, or technical effort required
• The complexity or rarity of the item
By agreeing to proceed with an attempted repair, the customer acknowledges that:
• Not all devices are repairable
• An attempted repair still involves labor, time, and resources
• A fee will be charged for the attempted repair even if the device cannot be restored to working condition
24-hour notice required for cancellations. Late cancellations may incur part return fees. No-shows may result in full or partial charge.
All payments are due upon completion. Refunds are issued only if a repair fails within warranty terms. Diagnostic fees are non-refundable once board-level work has begun.
We check all devices against national databases. Service is denied for any flagged, blacklisted, or stolen items.
Devices left 30 days after completion with 4+ failed contact attempts are considered abandoned and may be recycled or repurposed to cover part costs and storage fees.
We provide a 30-day warranty on parts and labor we supply.
• Liquid damage
• Physical damage post-repair
• Third-party parts
• Issues that cannot be verified due to refusal of passcodes
• Devices showing prior board damage, corrosion, or tampering
Repairs performed without passcodes provided for testing will not be eligible for warranty coverage.
By signing, customer acknowledges that services involving motherboard-level diagnostics, micro-soldering, or internal board repairs carry a risk of permanent damage or failure — including issues that may not be immediately visible or detectable at the time of service.
Tech Guardian is not responsible for:
• Data loss
• Pre-existing internal or external damage
• Third-party software or hardware failure
• Carrier-related signal issues
• Issues blamed by Apple or mobile carriers on repairs (such as 'sensor damage', Face ID malfunction, or signal loss) when those issues are unrelated to the repair performed
Tech Guardian uses OEM-grade components and follows industry-standard reconnection methods. Apple often refuses to service or support devices after third-party repair and may claim damage regardless of part quality. These accusations are not valid grounds for a refund.
Apple does not perform board-level repairs — only full board replacements at high cost. Tech Guardian identifies and repairs the true source of failure whenever possible, saving devices and reducing waste.
By signing, customer acknowledges they understand that some issues may be caused by prior repairs, accidental damage, liquid exposure, or manufacturer defects. Tech Guardian LLC is not responsible for failures that occur before, during, or after the repair due to such pre-existing conditions.
By signing, customer acknowledges that while every effort will be made to restore function, the success of board-level or high-complexity repairs cannot be guaranteed, and partial functionality or complete failure may result — including future breakdowns unrelated to the service.
Customer voluntarily assumes all risks associated with the repair and releases Tech Guardian LLC and its affiliates from any liability for data loss, additional component failure, or post-repair performance issues, unless caused by verified gross negligence.
To the maximum extent allowed by law, Tech Guardian LLC is not liable for any indirect, incidental, special, or consequential damages related to your use of our services — whether or not we were made aware of possible risks. This includes (but isn't limited to):
• Lost time, lost data, lost access to data or backups
• Corrupted files, damaged reputation
• Privacy or security breaches
• Downtime, missed business
• Hardware/software failure after repair
Our total liability for any claim — whether based in contract, negligence, strict liability, or otherwise — will not exceed $100 or the amount paid for the service, whichever is greater. These limits apply even if a service fails to meet its intended outcome.
All disputes must be resolved through direct contact first. If needed, binding arbitration under Missouri/Kansas law will be used.
If a dispute arises between you and Tech Guardian, both sides agree to resolve it through binding arbitration or small claims court instead of general court. You waive the right to a jury trial or to participate in any class action. This agreement applies to any claim tied to our services.
Arbitration may be conducted via phone, online, or written submissions unless the dispute exceeds $10,000. If you cannot afford arbitration fees, we'll cover them. If you win and are awarded more than our last offer, we'll reimburse you for reasonable legal or filing costs. This clause is governed by Missouri or Kansas law depending on service location.
All claims must be handled individually. You agree not to bring any class action, mass arbitration, or representative action against Tech Guardian. Each dispute must be filed one-on-one. This clause survives termination of this agreement and remains enforceable regardless of other legal outcomes.
By signing a service form or submitting a repair authorization, you confirm agreement to the terms listed above.
Tech Guardian reserves the right to update these Terms at any time to reflect service, policy, or legal changes. Continued use of our services after updates means you agree to the revised terms. Only Tech Guardian core staff may make binding changes — no third-party agent or rep can override these Terms.
If any part of this agreement is found to be unenforceable, the rest will remain valid. If we don't enforce part of this agreement at one time, it does not waive our right to do so later.
We're happy to explain any of our policies before your repair.
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